Returns & Refunds policy

You are entitled to cancel your order within 24 hours without giving any reason for doing so.

The deadline for canceling an order is 24 hours from the date and time you submitted your order.

In order to exercise your right of cancellation, you must inform us of your decision by means of a Phone Call to our Customer Support team at (909) 483-7848 during business hours.

You can also inform us of your decision by e-mail SUPPORT@Suit-Emporium.com

We will reimburse you no later than 7 days from the day we receive your order cancellation request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 10 days

• The goods are in the original packaging

The following goods cannot be returned:

• Clothing Items that have been tailored and made to your specifications or clearly personalized.

• Hats, Ties, Belts, Socks & Dress Shirts (Exclusions Apply, Call for more information)

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

1 Mills Cir #1080,
Ontario, CA 91764

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail "SUPPORT@Suit-Emporium.com"